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Agents

Want to work with us? Here’s all you need to know…

Agent Information

Keen to book our tours? Great! Here’s some useful information, and ways to get in touch with our trade ready reservations team.

Why work with us?

We’re a family run business, that started out as a small kayak tour business (Glacier Country Kayaks) that expanded into boat tours, fishing and off-road quad bike and buggy tours.  We’ve been working with trade now for over 10 years.  Operating rain or shine on the West Coast – yet still delivering top notch experiences!

Don’t listen to us- here’s what our customers say!

CLICK TO EXPAND MORE INFORMATION +

  • API and/or agent logins available through our Rezdy booking software for live availability.
  • Quick booking confirmation time via email.
  • Group rates available, or customisable / private tours.
  • Rates available until Sept 30th 2026 – if you’d like these please email us.
  • Carbon zero since 2022 – read more about our sustainability initiatives.
  • View our image gallery.

SAFETY

Franz Josef Wilderness Tours Ltd. is listed on the Adventure Activity Register, audited through Adventure Mark & MNZ.  Read more about our activity risk disclosures.  For further information please don’t hesitate to get in touch with our operations team: operations@franzjoseftours.co.nz

Product Information:

Download our product information booklet, or grab a product details page for our 3 hero products.  If you require rates, or you’re a new agent looking to set up bookings with us please get in touch with us!

We love the opportunity to provide product famils and product training sessions, if you’re interested to join us on the lake or riverbed please get in touch.

Contact for famils and new agent set up:

Bronwyn Burrows: admin@franzjoseftours.co.nz

DOWNLOADS +

Groups & custom tours:

With our flexible team we can run large groups and custom itineraries across all our products. There’s many different options and we have daily capacity of <200 people across our activities.  The ability to cater to certain groups will depend on the time of year and availability, so we always recommend touching base with us to discuss options.

Email: admin@franzjoseftours.co.nz

Group Tour of quad bikes in Franz Josef Glacier
Photography tour on Lake Mapourika man taking a photo
Group tour kayaking on Lake Mapourika
Group photo on a boat tour on Lake Mapourika

Tour videos:

To view all our videos for our Kayak Tours, Scenic Cruises, Fishing or Quad Bike tours head over to our YouTube Page.

REVIEWS

Absolutely brillliant! Great fun, well looked after, everyone from the office to the guide was lovely and helpful. We had a hoot!

Perth, Australia

We loved every minute of this well organised kayak on the lake. The guide was knowledgeable, friendly and professional. Excellent views and reflections of the mountains and the flora in the lakes. We even had a closeup visit to a white heron. Highly recommended!

Simi, New York, USA

I cannot recommend this enough! I’ve now done it twice in 3 years and both times it was spectacular, both in terms of scenery and overall experience. Our guide was fun and knowledgeable and was taking candid snaps all throughout the trip that we had access to later on. I highly recommend the morning trip, as that’s when the water is like glass and it feels so serene gliding over it. It truly is one of the best experiences in Franz Josef.

Hourikhat, Sydney, Australia

FLEXIBLE & FREE 24 HR CANCELLATIONS

We want you to be confident when you book directly with us! We provide hassle-free full refunds without any penalties.  We do ask that any cancellations and changes are made a full 24 hours prior to the trip time. Cancellations made within the 24 hour time frame cannot be refunded (for any reason including medical or other) so please let us know in time if you need to change, or cancel your booking!  Good travel insurance will cover last minute scenarios you might encounter that affect your bookings.  Private/Group bookings or charters incur a 48 hour cancellation policy.

We reserve the right to cancel tours if minimum numbers are not met or in the event of unsafe conditions, in which case full refunds are issued.

We're here to help, so feel free to drop us an email if you have any questions.